Care Providers


Care Lochaber

Tel - 01349 781410
This is a Voluntary Group.  If you are interested in volunteering please contact the Volunteer Development Officer email

Community Car Scheme

With 2 days’ notice, you can ask for a car to take you (or a friend/neighbour) where you need to go if you can’t get there by public transport (eg medical or social appointments). This service costs min. £3 to max. £10 return, payable to the driver. Drivers get all out-of-pocket expenses paid.  More volunteers are needed in this area.

For further details:


Phone:     01397 701222

Address:     An Drochaid,   Claggan,   Fort William     PH33 6PH



 Crossroad Caring Scotland (Lochaber)

Glenloy Street, Caol Shopping Centre, Caol, Fort William PH33 7DR

Tel - 01397 701020
This is a Charity funded through Social Work Department.

Fees Guide : £13.50 to £15.00

Services Offered : 24 Hour Care • Adult Care (18+) • Care for Children • Personal Care (on a contracted hours basis)

Care Offered : Cancer Care • Companionship • Dementia • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Referral can be from the Social Work Dept., the GP or the carer.

The service can be paid for out of the carer’s attendance allowance.


Lochaber Hope

Dalnahaine, Belford Road, Fort William
Telephone : 01397 704836

Most of the time, life ticks along and we cope, but all too often this is NOT the case.

Life is intense and often overwhelming, when depression or low self esteem kicks in issues appear insurmountable.

Lochaber Hope offers Hope, we provide a service that supports Lochaber people to cope with a wide range of sensitive and personal issues.

Counselling Service

Counselling is confidential and non judgemental.

Qualified, Experienced Counsellors are available to work with all ages: daily including weekends and evenings.  Counselling for Children and Young People.

Abuse, Anxiety, Addictions, Bereavement, Bullying, Child Related Issues, Critical Incident Counselling, Debt, Depression, Eating Disorders, Self Confidence, Obsessive Compulsive Disorders, (OCD), Post Traumatic Stress Disorder (PTSD), Relationship Issues, Sexual Issues, Sexuality, Stress.

Lochaber Hope is for everyone; unemployed, employed, retired, people with a disability, a mental health need, in recovery from substance misuse or an addiction, skilled or unskilled, or anyone who has low confidence, low self esteem or feels isolated. Lochaber Hope will allow people to rebuild a sense of value and belonging to the community.


Social Work Dept. 

Tel - 01397 707025
Works closely with Care Lochaber

Provides these services:

  • Occupational Therapy to assess the patient’s needs for care in the home (grab rails/ramps etc.)
  • Personal care/feeding/medication as required (up to three visits a day if necessary)

If you are over 65 your personal care needs are free. If you are under 65 you may be eligible for a disability living allowance. If, through being a carer, your earnings are restricted, you may be eligible for a Carer’s Allowance.

Referral can be from the hospital, GP, Crossroads or by self-referral. 


Citizens Advice Bureau

Dudley Road
Fort William PH33 6JB
01397 705311
10-2 Mon - Fri ;  3-6pm Wed

Tel - 01397 70531101397 705311
This is a Voluntary group

Services include:

  • Free advice and help with filling out forms related to allowances

If you are unable to travel to Fort William, the C.A.B. offers a free home service for this. The Fort William office is open from 10-2 weekdays except Wednesday when it is open 3-6.
Leaflets concerning much of the above information are available in the Community Hall

Age Scotland


Contact Joe Cowan
Development Officer, Age Concern and Help the Aged In Scotland
PO Box 7050
Fort William
PH33 9AF
Tel. 01855 821 80901855 821 809
Mob. 07801 50042207801 500422


Tel - 0800 1244222

Through its substantial grants programme for older people’s forums and groupings and its team of fieldwork staff across Scotland, the organisation aims to support and build strong, local older people’s groups, forums and communities.
Age Scotland also develop and sell products and services appropriate to the needs of older people to raise money for its charity work.
Scottish Helpline for Older People    0800 1244222
(funded by the Scottish Government and managed by Age Scotland) This offers an independent, confidential and impartial telephone-based information service to people aged 50 and over and those associated with them such as their carers and families. 

Alzheimer Scotland 

Tel - 0808 808 3000
This is a national charity. helps people with dementia, their carers and families. Members include carers, relatives, people with dementia, professionals, groups and organisations.
Their 24 hour, freephone Dementia Helplineprovides information and emotional support for people with dementia, those who care for them and anyone with a concern or query regarding dementia. (telephone number as above)
Alzheimer Scotland’s Lochaber Branch  works with the national organisation, Alzheimer Scotland’s Highland Carer Services and local care providers to improve the lives of people with dementia and their carers by:

  • raising public awareness of dementia
  • providing information and support
  • signposting people to appropriate help
  • fundraising to facilitate practical assistance
  • supporting local dementia information line 01397 70894801397 708948 which
  • provides information on local services
  • supporting Way Ahead Group: a group for people with dementia 
  • supporting Lochaber Dementia Carers' Group
  • resourcing a Dementia Carers' Library

You can contact the local branch by e-mail on , by phone 07801 500 42207801 500 422 (Branch Secretary, Jo Cowan), by letter to Jo Cowan, Branch Secretary, Alzheimer Scotland Lochaber Branch, c/o Voluntary Action Lochaber, An Drochaid, Claggan Road, Claggan, Fort William, Lochaber PH33 6PH
Alzheimer Scotland Highland Carer Services The Branch Committee meets on the last Wednesday of every month (except July and December). For details of current times and meeting venue, please contact the Branch Secretary on 07901 974719.

The Montrose Centre
Open 10.30 – 12.30
They also support Lochaber Dementia Carers’ Support Group which meets on the first Wednesday of the month between 1.30 and 3.30 in the Montrose Centre, Inverlochy
In addition, they provide on-line or telephone support for carers.
For more details contact:
Alzheimer Scotland Highland Carer Services 01463 71170701463 711707

Post Viral Fatigue Syndrome/Chronic Fatigue Syndrome/M.E

Having this illness, or caring for someone with it, can be a horribly isolating experience. But it doesn’t have to be.  Join Lochaber PVFS/CFS/M.E. Support Network - It’s free!   To join or find out more visit


Other useful contacts

Lochaber PVFS/ CFS/ M.E. Support Network

Couple Counselling Argyll  01631  563 29701631  563 297

Childline  0800 11110800 1111

Lorn Counselling Service  01631 566 666

Parkinsons Helpline  0808 808 3000

Cancer backup  0808 800 123408

Drugs Helpline  01631 564 482

Women’s Aid  0131 475 2372

Argyll and Bute Women’s Aid (Oban Office)  01369 706 036/01631 567089

Lochaber Women's Aid (Fort William Office)  01397 705734

British Red Cross Society  01631 562 485

National Eczema Society  0870 241 3604

Teen Aid  01631 570 555

Samaritans  0845 790 9090

Alcoholics Anonymous  0845 769 7555

Oban Council on Alcohol  01631 566090

Carers and Family Support Group  0141 221 8100

Aids Helpline  0800 567123

Crossroads North Argyll  01631 562 277

PORT APPIN SURGERY  01631 730 271
Consultation times:
Monday   9-10.30
Tuesday  9-10.30, 4-5.30
Wednesday 9-10.30
Thursday 9-9.30 (emergencies only), 4-5.30
Friday 9-10.30



Christmas Lunch 2
Womens Group
Yoga in Hall
Womens Group walk
Community Soup Lunch
Community Soup Lunch 2
Christmas Lunch